How Can OnCents Help You?
OnCents can reduce your cost to provision and mange devices, usually to a fraction of the time and cost. The move toward Unified Communications as a Service (UCaaS) has resulted in the proliferation of economical SIP devices. These devices – whether legacy analog, digital or H.323/SIP – are critical for any business. OnCents allows you to maximize uptime and maintainability. Most existing tools result in a costly, time consuming and cumbersome process with excessive manual effort needed to on-board and activate hundreds or thousands of new devices. This is magnified when managing firmware upgrades and settings files across multiple sites, call server versions, device models and firmware versions. OnCents is powered by INEMSOFT’s patented Endpoint Manager. This provides the automation for management, provisioning and activation. This mature, secured and scalable solution has been used by one of the largest financial institutions in North America. While OnCents is fine-tuned for use Avaya Aura devices, our patented technology allows for migration across any open SIP platform.
OnCents Simplifies Device Management Tasks
Onboarding New Devices With Zero-Touch Activation
Zero-touch, set and forget is the cornerstone concept of our OnCents solution, Our patented technology fully automates individual and mass onboarding and device activation, helping you avoid the costly and time-consuming staging process.. Devices have dial tone immediately after delivery to the customer. Once a device is added to OnCents, you can also perform ongoing management of firmware and settings. OnCents provides the new device settings, firmware and will activate without any end-user intervention. The OnCents easy-to-use Web interface and remote provisioning and control, makes it easy to manage even tens of thousands of devices. You can see each device with its detailed information. You can add, change, and perform onboarding of as many devices as needed.
migrate with speed and precision
Migrating hundreds or thousands of devices from H.323 to SIP is a breeze. Just set up your device and group profile policies. OnCents will start the conversion on your command or on the next device reset. Do it yourself or ask our consultants to migrate your devices safely with speed and precision. You can even verify new configurations by validating with a single device or a group of devices before rolling out to remaining devices.
Manage Devices Any Time From Anywhere
Maintaining device settings, configurations and firmware across multiple serving sites, call servers, device models and software versions can be daunting. With OnCents you can tailor device firmware, and upgrade and recovery policies by the entire serving site, line of business, group or individual device. You can manage a single device, a group of devices or an entire line of business across different serving sites, applying the right firmware version for both the primary and any number of backup call serving sites to avoid expensive downtime.
The OnCents professional services team is ready to help you accelerate your migration from H.323 to SIP. Our team can help you throughout your migration process, ensuring that you finish effortlessly and with lower costs. The OnCents patented technology automates device migrations, provisioning, management and activation.
maximize service up-time
The OnCents “always on” feature allows you to maximize uptime.. You can tailor device recovery policies by line of business, group or even individual device. Maximize uptime for both call centers and devices by implementing failover policies tailored to your business. Reduce outages due to system failures by maintaining service during upgrades and maintenance windows. Maintain a holistic view of all device configurations across the enterprise. System administrators can also manage load across multiple sites on demand and optimize call volumes to address both normal and peak system operations. The profile policies and rules automate the process of vending dynamically created settings files. There is no need for manual intervention when a device resets or reboots. The device profile policy determines the next service registrar from a list, while matching the firmware version required. The always-on policy activates whenever an Avaya Aura cores fails and dynamically redirects devices to other Aura nodes. Human intervention is not required for this type of failover
The OnCents professional services team can help you customize OnCents by developing custom plug-ins and adding new models and types of new devices. We can also help you integrate OnCents with your CRM application, configure devices, and customize your backup and restore policies.
Automated Software Updates
OnCents automates software updates and handles all upgrades in the background without impacting device services.
Cloud Resilient Services
OnCents operates in the cloud with multiple data centers. This provides inherent disaster recovery and high availability.. The OnCents admin portal allows you to add users and roles, track user activities, audit device changes and generate inventory reports. On board hundreds or thousands of new devices daily by simply importing devices in bulk. The OnCents cloud services eliminate your need for on premise server hardware.. Perform all your remote device management with the assurance of a fully secured connection.
It Is All About Saving Time And Money
You can enjoy ongoing savings using OnCents, whether by automating device migration, firmware upgrades, or providing setting files. Save technician labor by remotely resetting devices upgrades, and eliminate dependency on the corporate DHCP. The OnCents dashboard shows every device, type, home server, IP, MAC address and firmware version.
Meet Your SLA'S
Ensure you meet your contract SLAs with OnCents. Avoid outages and maximize up time with our “always on” solution.